Introduction:
In the ePortal, the pickup status of specific containers is visually represented through a system of 8 status lights. These lights provide real-time information about the various stages of a container's journey, helping users easily track their containers from discharge to pickup. This article explains each of the 8 status lights and what they indicate.
The 8 Status Lights
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Terminal Discharge Light (Green/Red)
- Green: Indicates that the container has been successfully discharged from the vessel and is now on the terminal.
- Red: Indicates that the container has not yet been discharged or is still being processed.
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Container Availability Light (Green/Red)
- Green: The container is available for pickup and can be accessed by the trucking company.
- Red: The container is not yet available for pickup, possibly due to ongoing processing or documentation issues.
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Customs Clearance Light (Green/Red)
- Green: The container has cleared customs and is ready for pickup.
- Red: The container is still pending customs clearance, and pickup cannot proceed until this is resolved.
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Documentation Light (Green/Red)
- Green: All necessary documentation for the container has been completed and verified.
- Red: There are missing or incomplete documents, preventing the container from being picked up.
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Payment Status Light (Green/Red)
- Green: All fees and charges related to the container have been paid.
- Red: Outstanding payments are required before the container can be released.
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Pickup Appointment Light (Green/Red)
- Green: A pickup appointment has been successfully scheduled for the container.
- Red: No pickup appointment has been made, or the scheduled appointment has been canceled.
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Inspection Status Light (Green/Red)
- Green: The container has passed all required inspections.
- Red: The container is pending inspection or has failed inspection, requiring further action.
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Final Release Light (Green/Red)
- Green: The container is fully cleared for pickup and can be taken by the trucking company.
- Red: The container is not yet released for pickup due to unresolved issues.
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